Modern Audit

Diligent Entities Delivered 318% Return on Investment, According to Total Economic Impact Study


Independent study highlights time savings, cost reduction and increased productivity as key benefits of Diligent Entities

New York, NY, July 12Diligent, the global leader in modern governance providing SaaS solutions across governance, risk, compliance and ESG, today revealed that the return on investment (ROI) of Diligent Entities was 318% over three years, according to a new Total Economic Impact™ of Diligent Entities commissioned study, conducted by Forrester Consulting on behalf of Diligent.

“In today’s economic climate, organizations must be able to demonstrate ROI on investments as they expand through M&A, adding new subsidiaries, products and services or venturing into new markets,” said Dan Zitting, Chief Product and Strategy Officer at Diligent. “Keeping an accurate corporate record, where governance and compliance teams can securely access the latest entity and subsidiary information, is key to demonstrating strategic growth. We believe this new research highlights the ROI we drive for our clients, and the immense cost-saving and time-saving benefits of streamlining and centralizing entity management through Diligent Entities.”

The study found that a composite organization experiences benefits of $1.16 million over three years using Diligent Entities, adding up to a net present value of $880,000 and ROI of 318%. Other key findings include:

  • More than 70% in time savings related to entity data gathering, entry and management valuing nearly $190,000 over three years.
  • Between 65% to 75% time savings when reporting entities information to external stakeholders valuing $72,000 over three years. 
  • More than 85% time savings in addressing entity-related requests from internal stakeholders and business units such as tax, treasury & finance, valuing over $60,000 over three years.
  • Nearly $300K in cost savings from entity rationalization by identifying and cutting down unnecessary entities, and over $537,000 in cost savings from no longer outsourcing entity management work.

“Diligent Entities is central to the decisions when looking at what each of our entities are going to look like, how we can reparent them, how we can restructure them, etc. In many ways, Diligent Entities has allowed us to be deal-ready from an M&A perspective,” said the global head of legal entity management and compliance at a financial services company surveyed for the study.

Diligent Entities helps organizations streamline the process of managing business entities and their regulatory needs without compromising security and compliance, allowing legal specialists to focus proactively on strategic initiatives instead of administrative tasks. By acting as the single source of truth for entity-related information, legal teams save time and have the confidence that they are looking at the most up-to-date and accurate information.

To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four representatives with experience using Diligent Entities. For the purposes of this study, Forrester aggregated the interviewees’ experiences and combined the results into a single composite organization that is a $1 billion global company with 2,000 employees and manages 200 entities.

To view the full findings of the study, visit:

About Diligent

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance and ESG. Serving more than 1 million users from over 25,000 customers around the world, we empower transformational leaders with technology, insights and confidence to drive greater impact and lead with purpose. Learn more at

Media Contact

Julia Hanbury
Senior Communications Manager, Diligent