Incident Management

Protect Customers, Employees & Your Reputation

Empower employees to speak-up when they see a problem. Maintain a culture of compliance with a system that provides insight into corporate performance and risks.

  • Encourage incident reporting and simplify case management
  • Manage employee complaints from start to resolution
  • Streamline your investigation, documents and findings

See how Incident Management from Diligent simplifies incident reporting, facilitates investigation and creates transparency.

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Automate Case Management 

Everything from case notes to attachments is just one click away. Timely escalations and real-time translation free up investigators to focus on the critical steps.

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Configure the System for Your Organization

  • Users set up their experience to conform to their ways of working
  • Administrators easily ensure that required steps are completed
  • Access customizable and shareable dashboards and reports on all activities
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Simplify Incident Reporting

Configure questions and offer upload options to ensure you collect all information needed for any type of report.

  • Leverage web-based, SMS, phone or manager “walk-in” kiosk reporting 
  • Facilitate anonymous reporting
  • Securely and discreetly follow-up with reporters  
Streamline Incident Reporting, Investigating & Case Management

A robust incident management system keeps your culture of compliance intact.

See it in action.

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